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professional  Communications Services

  • Customer Service, Team Etiquette Training

  • Brand Consulting

  • Ad Copywriting

  • Media Planning

  • Social Media Management

  • Content Creation 

  • Email Marketing

  • Grant Writing

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Customer Service, Etiquette Training

Our tailored staff training program is designed to equip your team with the skills and knowledge they need to excel in customer interactions. Our comprehensive training encompasses various aspects of customer communication, including tone, etiquette, and empathy.

 

We focus on enhancing the way your staff communicates, ensuring that they convey warmth, professionalism, and attentiveness to every customer interaction.

 

By cultivating a positive and engaging communication style, your team will foster stronger relationships with customers, leading to increased customer satisfaction and loyalty.

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Brand Consulting 

Branding is not an ad.

Branding is about what people feel when they see your ad. 

 

Our process begins with gaining key insights via research and discovery. We use these insights to create an identity authentic to your brand and follow it up with strategies to establish an emotional connection between your target audience and your brand via storytelling. 

Branding is a strategic, long-term investment that aims to build a strong brand reputation over time. It requires consistency, patience, and continuous effort to shape and evolve the brand identity

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Ad Copywriting 

Ad copywriting isn't just about writing a good Instagram caption. Writing memorable commercials for all sorts of advertising channels, and strategic blog posts to improve your brand's digital footprint- it's a skill and an art! 

With years of experience writing for traditional media vehicles such as tv, radio, billboards and digital media, you're in good hands.

Media Planning

It's all about finding the right balance between traditional and digital media channels to maximize your reach and impact.

We'll navigate the media landscape, identifying the prime advertising spaces that align with your goals and budget. From television and radio to online platforms and social media, we've got you covered. We'll negotiate the best rates, placements, and opportunities to ensure your brand gets the exposure it deserves.

Social Media Management
Content Creation

We're not just talking about random posts here. We're talking about strategic content that speaks directly to your audience, engages them, and keeps them coming back for more. We'll curate eye-catching visuals, craft witty captions, and develop a unique brand voice that sets you apart from the competition.

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